How will i place an order ?
As you visit the website, you will see an order now button on the right top corner of the website.Just click on it and fill the form. Or you can start the live chat and talk to our online representatives directly.
What are the modes of payment do you accept?
We accept Paypal and westernunion money transfers.
What are the requirements from the customers?
We require a design in the form of a layered PSD or AI or PNG. A 50% advance payment and also the requirements in the form of a document. we will also need an Instant messenger/email Id so that we can communicate in between the development of the project to show the development and for better comunication.
What are the modes of communication during the development of the project?
Customers can contact us on the live chat 24/7. Also they can contact us on emails given in the contact us and if they are added on the instant messengers.
Will the customers be able to see the progress during the development time ?
yes of course they will be given a staging Url on which they could see the development. And also suggest changes if the design is not according to discussed standards.
Is communication necessary during the project development time?
yes its necessary because you can see the progress and also suggest some changes if the things are not according to the agreed terms and also we keep our satisfied by communicating with them and showing them all the development phases involved.
What is the basic turnaround time for a psd to joomla conversion ?
Normally it depends on the complexity of the design. But the normal turnaround time is 3-5 working days and also we provide fasttrack services in case of emergency delivery( on different prices).
Are the prices decided earlier negotiable during the later stages?
The prices once decided are final and are not subject to change during the develoment of the project and also after that.
what if more functionality is included or required during the development of the project?
The extra functionality will be given on extra price and also the development time will increase accordingly.
What are the requirements for final delivery of the project?
After the customer is 100% satisfied with the work on the staging servers. They need to pay the remaining balance and take the website in the form of a zip file or we install it on the servers of the customers for free.
Will we get perfect quality ?
Yes the quality of the project will not be affected. we ensure all web standards are followed during the development time and also the tesing process removes the remaining bugs.
What will customers get ?
Customers will be getting a quickstart file ready to be installed on their server. or if they are not comfortable with the process. we will install the website on their server.This will not be chargable.
Are there any revisions after the website is complete?
Yes we provide free revisions once the website is completed and uploaded on the clients server. We just believe in strong after sales services.
DO you have a colloboration with other companies?
We are actually a division of lambentsoft solutions which is having more divisions like this one.
What quality of designs and perfection will the clients get.
The clients get pixel perfect designs and everyting according to their requirements.
What are the timings for support and development.
we work throughout the week except sundays from 11am IST to 2 am IST. Except this we provide a 24/7 online support.
Can you show us the past work for the customers.
yes off course you can visit our portfolio. Not every customer is comfortable showing his or her work in our portfolio.
Will we get NDA signed if we require.
Yes every client who requires an NDA will get it signed and approved.